Service businesses
Quote requests, opening hours, availability checks, and handoff to the right person.
Use cases
Start where slow replies already cost money.
Jiffy is not trying to replace an enterprise helpdesk at launch. It is built for small teams that need instant website answers and cleaner lead capture.
Good first customers
The best early accounts have repeated visitor questions, high intent from chat, and a clear human handoff route.
Agencies
Qualify inbound leads, capture budget and timeline, then route serious accounts to WhatsApp.
Courses and schools
Answer admissions questions, explain fees, and collect parent or student details cleanly.
Real estate
Capture property interest, preferred area, budget, viewing windows, and urgency.
Travel and hospitality
Handle booking questions, policies, trip preferences, and multilingual first replies.
Local operators
Turn missed calls and vague contact forms into structured conversations.
Commerce
Explain products, returns, availability, and route complex order issues to the team.
SaaS lead capture
Qualify intent, company size, workflow pain, and buying timeline before sales jumps in.
In scope
FAQ support, lead qualification, appointment routing, contact capture, and WhatsApp continuation.
Defer
Complex CRM automation, outbound WhatsApp marketing, enterprise routing, and deep ticketing workflows.
Block
Medical, legal, financial, and other regulated advice until compliance flows exist.